E-Bogu.com Reviews

"E-bogu.com" is a supplier of high-quality martial arts equipment. They offer a variety of products with different price ranges. For instance, they have a Kendo Essentials Set that includes a Keikogi, Hakama, Shinai, Bokuto, Shinai Bag, and Budo Bag for $165.00, originally priced at $215.00. They also offer a High Performance KAITEKI 6G Kendo Bogu Set for $629.00, down from the original price of $802.00. There are also deals like buy one Shinai and get another 50% off, or a 10% discount when you buy 2 Rengi Shinais. They also offer bulk discounts, such as a 10 Shinai bundle for $299.99, originally priced at $390.00. Please note that prices may vary and it's best to check the website for the most accurate and up-to-date information.

"E-bogu.com" is a complete Martial Arts equipment supplier. They carry all Martial Arts equipment for all needs. This includes equipment for Kendo, Aikido, Karate, Iaido, Judo, Naginata, Jodo, Taekwondo, Jiujitsu, Ninjutsu, Kung Fu, and Taichi. The company is run by Taro Ariga sensei, who is a 7-dan in Kendo. This ensures the quality of their products. They are known for their wide range of products and reasonable prices, which is beneficial for consumers, especially beginners. Their customer service is also highly praised for their quick responses and good treatment of customers. Some of the products purchased and appreciated by consumers include the Jersey Keikogi and the Deluxe Travel Roller Bag. However, due to the vast range of products, it can be confusing for beginners to choose the right equipment. Therefore, it's recommended for beginners to consult with customer service before making a purchase. This is especially important when buying a set of bogu, to ensure the right size and protection. It's also suggested to make sure the bogu comes with himo (strings) and a bogu bag. For those belonging to a dojo, a zekken (a name bag for tare) is also recommended.

The website e-bogu.com accepts payments through Check and Wire Transfer. For Check payments, checks should be made payable to e-bogu.com and mailed to their address in Irvine, CA, USA. For Wire Transfer, the bank information is provided on their website, including the Transit/Routing number and SWIFT Code. The account number can be obtained by contacting their sales department. Please note that an additional $25 is charged for bank transactions. It's recommended to contact their sales department for any questions regarding the payment process.

The address of e-bogu.com is 1581 Browning, Irvine, CA, 92606. The contact number is (949) 756-8880. The business hours are from 09:00 - 17:00 from Monday to Friday.

E-bogu.com has a detailed return policy. If a customer is not satisfied with a product or needs a different size, they can return the item. However, the item must meet certain terms and conditions. It should be returned within 7 days from the day the package was received. The item should be in its original condition, unused, unwashed, and in its original packaging. Any return/exchange item that does not meet these conditions will be subject to a 30% restocking fee. Returns past 7 business days, but within 30 calendar days since time of purchase are only eligible for store credit. Certain items are non-returnable, including customized products, outlet items, books, videos, CDs, DVDs, and items damaged not due to defects. All shipping fees are non-refundable.

In terms of shipping policy, orders generally ship within 24 hours. The cut-off time is 3PM PST due to the carrier’s pick-up schedule. If an item qualified for free shipping, the cost of freight will be deducted from the refund amount if the item is returned. Customers are responsible for all shipping costs associated with the return. The Return Department will process the refund within 1-2 business days. It may take an additional 1-2 business days for the amount to be posted back to the account.

The contact information for e-bogu.com is as follows:

• Address: 1581 Browning, Irvine, CA, 92606
• Phone Number: (949) 756-8880
• Email: sales@e-bogu.com
• Operating Hours: Monday to Friday, 09:00 - 17:00 (PST)

Please note that this information is subject to change and it's always a good idea to check the official website for the most current details.

To return an item to e-bogu.com, follow these steps:

1. Confirm that the item meets the terms and conditions for return. The item should be in its original condition, unused, unwashed, and in its original packaging. The white string on the Hakama that holds the pleats should still be intact. The item should be free of filaments (no lint or pet hair on merchandise). Any return/exchange item(s) that does not meet these conditions will be subject to a 30% restocking fee.

2. Fill out the RMA inquiry form. This form requires your order number, purchase date, name, email address, phone number, and details about the item(s) you wish to return or exchange.

3. Receive the RMA from the Return Department.

4. Write the RMA number on the outside of the box.

5. Include a copy of the invoice in the box.

6. Ship the item using any carrier of your choice to the following return address: E-BOGU.com, Inc. Attn: Returns Department 1581 Browning Irvine, CA 92606 USA

Please note that customers are responsible for all shipping costs associated with the return. All shipping fees are non-refundable. The Return Department will process your refund within 1-2 business days. It may take an additional 1-2 business days for the amount to be posted back to your account.

Certain items are non-returnable, including customized Bogu, customized products such as engraved items, Nafuda, Zekken, Hakama with strap extension, embroidered items, printed items, outlet items, imperfect items, books, videos, CDs, DVDs, damages to products that are not defects, and all shipping fees. During the COVID Pandemic, for the safety of employees and customers, anything that has been worn, t-shirts, Tabis, shoes, zoris, foot protectors, etc., mouth, eye shields, and Hasegawa gloves cannot be returned.

If you want to return an item that qualified for FREE SHIPPING, please fill out the RMA Inquiry Form online. Since shipping was not charged, the cost of freight will be deducted from the refund amount.

For questions, please contact sales@e-bogu.com.